because embassador stevens has gotten so much attention, rightfully. it's a shocking event for this country, but sometimes that's eclipsed the other three americans who had children, wives, families and moms like pat smith, who want answers and who care about what went wrong. >> imagine if you're a parent finding out there were security requests to beef up security, which could have prevented the death of your son. to learn that were documents, reject, no, we're not giving you increased security. it never reached the desk of hillary clinton. that would be heartbreaking to know. >> the last thing you want to hear as a family member is learn things from the media furnishings television. you want someone to look you in the eye or tell you on the phone what happened. in the words of mike baker, in the c.i.a. for 17 years, that situation in benghazi was, in his words, a war zone. he got that from people on the ground. that came from months, weeks, and of course the days surrounding it and he said no one in the state department should have had embassador ste